Refund policy

Returns & Exchanges

All items are made to order specifically for you once your order is placed. We do not keep stock.

Due to this made-to-order process, each item is produced individually, and we kindly ask customers to carefully review sizing and product details before placing an order.

We only offer replacements or refunds if an item arrives defective, damaged, or incorrect.

If you experience an issue with your order, please contact us within 14 days of delivery and include your order number and clear photos of the item.

Items must be unworn, unwashed, and in their original condition to be eligible for a replacement.

We do not accept returns or exchanges for reasons such as incorrect size selection, personal preference, or change of mind.

By placing an order, you agree to these terms.

Legal Notice

All items are produced on demand once an order is placed. As we do not hold stock and each item is made individually, we do not accept returns or exchanges for reasons such as size selection, personal preference, or change of mind.

This policy reflects the nature of on-demand production and is clearly communicated prior to purchase.

By placing an order, you acknowledge that this purchase is made under our on-demand production model and that standard return rights do not apply in the same way as for stocked items.